Home General Plan, Payments, Billing

Prepaid Plans vs. Subscription Plans

2 Out of 4 Found Helpful
Posted on 2024-03-01

Prepaid Plans:Purpose: Prepaid plans are designed for users who wish to top up credits in advance to cover usage charges within the platform.Usage: With a prepaid plan, users can purchase credits upfront and use them to access few of the features or services within the platform.Flexibility: Prepaid plans offer flexibility as users can control ...

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Posted on 2023-11-01

To generate an involve for any transaction,Click on your profile photo on the top right to toggle the dropdown menu.Click on transactions.On the transaction page, find the transaction you want to generate the invoice for.In the "Actions" column, click on the "View transactions icon".On the "View transactions", Click on the "Get Invoice" and yo...

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How can i upgrade to a new plan?

3 Out of 6 Found Helpful
Posted on 2023-07-25

To upgrade to a new plan, you will need to cancel the active subscription first from your subscription page which you can find when you click on your profile icon on the top right of your account. Learn how to cancel your subscription.Once you have canceled your active subscription, you can go ahead to subscribe to your desired plan by going t...

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How to cancel subscription

4 Out of 8 Found Helpful
Posted on 2023-03-23

To cancel your active subscription;Login to your account Click on your profile icon on the top rightSelect "Subscriptions"Under "My Subscription" section, find the active subscription plan and click the file slash icon under the action column to cancel. 

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Prepaid Plans

3 Out of 6 Found Helpful
Posted on 2023-03-23

Prepaid plan is for topping up credits only packages that allow you to buy credits alongside your subscription if your words run out before the monthly payment cycle concludes. You can check out the prepaid plans here

What are words?

3 Out of 6 Found Helpful
Posted on 2023-03-23

Words are your copywriting currency. For each word that AI generates for you, it is minus from your words.You can track the number of words from your profile button in the sidebar.Do words carry over from month to month?They don't, they don't. Words expire between months, so use them up before your paying cycle. You can find your billing date ...

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Supported Payment Methods

3 Out of 7 Found Helpful
Posted on 2023-03-23

Ai-Wordsmith supports all major credit cards and debit cards, Paypal and cryptocurrency. We secure your payment method with a 3D secure authentication for your privacy and protection.Do you see an error?Is your payment method being declined? Here's what you should do.Make sure you have enough money to afford the cost of your plan.Try a new acc...

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Failed Payments

3 Out of 6 Found Helpful
Posted on 2023-03-23

If you are attempting to opt in for a subscription plan on AI-Wordsmith and your payment is failing, make sure you have disabled any pop-up blockers during the sign-up process. For your privacy and protection, we authenticate cards using 3D secure authentication. This notice should appear after you enter your credit card information.If your ca...

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Free Trial

3 Out of 6 Found Helpful
Posted on 2023-03-23

We are now offering a free trial. You can join up for a free trial by creating an account.If you encounter any weird difficulties while signing up, please contact us at [email protected] so that we can debug this with you.What exactly is included?The free trial includes: 1K trial credits to test out the app.11 templates are available for us...

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