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Prepaid Plans vs. Subscription Plans

2 Out of 4 Found Helpful
Posted on 2024-03-01

Prepaid Plans:Purpose: Prepaid plans are designed for users who wish to top up credits in advance to cover usage charges within the platform.Usage: With a prepaid plan, users can purchase credits upfront and use them to access few of the features or services within the platform.Flexibility: Prepaid plans offer flexibility as users can control ...

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Posted on 2023-11-01

To generate an involve for any transaction,Click on your profile photo on the top right to toggle the dropdown menu.Click on transactions.On the transaction page, find the transaction you want to generate the invoice for.In the "Actions" column, click on the "View transactions icon".On the "View transactions", Click on the "Get Invoice" and yo...

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How can i upgrade to a new plan?

3 Out of 6 Found Helpful
Posted on 2023-07-25

To upgrade to a new plan, you will need to cancel the active subscription first from your subscription page which you can find when you click on your profile icon on the top right of your account. Learn how to cancel your subscription.Once you have canceled your active subscription, you can go ahead to subscribe to your desired plan by going t...

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Google Account Registration

3 Out of 6 Found Helpful
Posted on 2023-04-01

If you signed up using google, your email is your password. Make sure to change your password immediately by going to settings.

Sensitive Content Flag

3 Out of 6 Found Helpful
Posted on 2023-03-28

Why did this happen?Our AI has a content filter. The purpose of the filter is to detect sensitive information or potentially unsafe generated text. Filters focus more on the intent of sentences and images than on actual words. This means that filters flag content based on the intent of the content. As far as we know, filters make mistakes, but...

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How to cancel subscription

4 Out of 8 Found Helpful
Posted on 2023-03-23

To cancel your active subscription;Login to your account Click on your profile icon on the top rightSelect "Subscriptions"Under "My Subscription" section, find the active subscription plan and click the file slash icon under the action column to cancel. 

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2FA Authentication

3 Out of 6 Found Helpful
Posted on 2023-03-23

 2FA Authentication enables a better security on your profile account. To enable 2FA Authentication;Click on your profile icon on the top right and click on "my profile".Select 2FA AuthenticationFollow the onscreen instructions to activate it.

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How do I reset my password?

3 Out of 6 Found Helpful
Posted on 2023-03-23

On the login page, click "Forgot password?" to reset your password using your registered email address.If you are logged in to your account, you may change your password from the profile page.

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Prepaid Plans

3 Out of 6 Found Helpful
Posted on 2023-03-23

Prepaid plan is for topping up credits only packages that allow you to buy credits alongside your subscription if your words run out before the monthly payment cycle concludes. You can check out the prepaid plans here

What are words?

3 Out of 6 Found Helpful
Posted on 2023-03-23

Words are your copywriting currency. For each word that AI generates for you, it is minus from your words.You can track the number of words from your profile button in the sidebar.Do words carry over from month to month?They don't, they don't. Words expire between months, so use them up before your paying cycle. You can find your billing date ...

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